Shipping policy
Delivery Information
We know how exciting it is to start sleeping better, so we aim to dispatch every order as quickly as possible. Delivery options vary depending on the product you've ordered and your location.
UK Mainland Delivery
Mattresses
Standard Delivery
- Delivery Time: 2–3 business days
- Cost: FREE
All mattresses include free standard doorstep delivery throughout mainland UK.
Comfort Delivery – Room of Choice
- Delivery Time: 5–7 business days
- Cost: £39.90
We'll deliver your mattress to the room of your choice.
Premium Delivery – Room of Choice & Old Mattress Removal
- Delivery Time: 5–7 business days
- Cost: £59.90
Includes delivery to your chosen room plus collection and responsible disposal of your old mattress.
Next Business Day Delivery
Available on selected mattresses and postcodes for an additional charge at checkout.
Mattress Toppers
Standard Delivery
- Delivery Time: Next business day (when ordered before the daily cut-off)
- Cost: FREE
Pillows & Accessories
Standard Delivery
- Delivery Time: 1–2 business days
- Cost: FREE
Next Business Day Delivery
Available on selected products and locations for an additional charge at checkout.
Small Orders
Orders with a value below £39.90 are charged £5.99 for delivery.
Northern Ireland
We also deliver to Northern Ireland.
| Product | Delivery Time | Delivery Cost |
|---|---|---|
| Pillows & Accessories | 2–4 business days | £5.99 |
| Mattress Toppers | 2–5 business days | £9.90 |
| Mattresses – Standard | 3–7 business days | £39.90 |
| Room of Choice Delivery | Currently unavailable | — |
| Premium Delivery & Old Mattress Removal | Currently unavailable | — |
Please note that delivery times to Northern Ireland may occasionally be extended due to ferry schedules or courier operations.
UK Mainland Delivery Summary
| Service | Delivery Time | Cost |
|---|---|---|
| Pillows & Accessories | 1–2 business days | FREE |
| Mattress Toppers | Next business day | FREE |
| Mattresses – Standard | 2–3 business days | FREE |
| Mattresses – Room of Choice | 5–7 business days | £39.90 |
| Mattresses – Premium Delivery | 5–7 business days | £59.90 |
| Next Business Day Upgrade | Selected products | From checkout |
European Delivery
Zone 1
Republic of Ireland & Channel Islands
- Delivery Time: 3–5 business days
- Delivery Cost: €5.99–€14.99
Zone 2
France, Germany, Italy, Spain, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Sweden.
- Delivery Time: 5–10 business days
- Delivery Cost: €5.99–€14.99
Contact-Free Delivery
Where available, parcels may be left in a designated safe place or with a neighbour if this has been authorised directly with the courier.
Customs & Duties
European Union
Orders shipped within the EU are dispatched from our European fulfilment centre, so no additional customs duties or import taxes are payable.
Outside Europe
For destinations outside Europe, any customs duties, taxes or import charges are the responsibility of the customer.