Brightr Comfort Trials
We’re absolutely convinced that Brightr® products will transform your sleep and help you wake up feeling refreshed and rejuvenated.
That said, comfort is personal. If for any reason your new Brightr® products aren’t the perfect fit, we’ve got you covered. You’ll have plenty of time to try them out in the comfort of your own home, and if they don’t quite hit the sweet spot, you can return them for a full refund or exchange (excluding original shipping costs).
30 day comfort trial for Brightr pillows
Here’s a cleaner, more polished version that keeps the friendly, reassuring tone but reads more professional and on-brand:Adjusting to a new, more supportive pillow takes time, and we want to make sure you get the best rest possible.
That’s why we recommend sleeping on your pillow for at least 14 nights, giving your body time to adjust and truly experience the support.That said, we understand that comfort is personal. You’ll have up to 30 days from the purchase date to decide if it’s the pillow of your dreams. If it’s not the right fit, you’re welcome to return it.One quick tip: please keep the original packaging, as it’s required for returns. Missing packaging may result in a partial refund.
100 day comfort trial for Brightr Toppers
Adjusting to a new, more supportive mattress topper takes time, and we want to make sure you truly experience the difference. That’s why we recommend sleeping on your topper for at least 60 nights, allowing your body to fully adjust and enjoy the added comfort and support.That said, comfort is personal.
You’ll have a 100-day trial from the date of purchase to decide if it’s the right fit for you. If you choose to return it after the 60-night adjustment period, returns are completely free. If you decide to return it sooner, you’re still welcome to do so, but return shipping costs won’t be covered.One quick tip: please keep the original packaging, as it’s required for returns. Missing packaging may result in a partial refund.
100 day comfort trial for Brightr Mattresses
Adjusting to a new, more supportive mattress takes time, and we want to make sure you truly experience the difference. That’s why we ask you to sleep on your mattress for at least 60 nights, giving your body time to fully adjust and benefit from the support.
That said, comfort is personal. You’ll have a 100-day trial from the date of purchase to decide if it’s the right fit for you. If you choose to return it after the 60-night adjustment period, we’ll arrange the collection for you for a small fee.One quick tip: please keep the original packaging, as it’s required for returns. Missing packaging may result in a partial refund.
Your comfort is super important to us. We also care deeply about our planet and aim to reduce unnecessary returns. Before you order, if you're unsure, chat with our friendly customer service team. Let's make your choice the perfect fit while being eco-conscious together!
HOW TO RETURN or EXCHANGE ?
register your return or exchange
Ready to start the return or exchange process? Awesome! Click right here and let's get the ball rolling. Don't forget to have your order number and email address handy – they'll help us make sure everything goes super smoothly for you.
Preparing your return package is easy-peasy!
Just roll your pillow or topper gently back into the original box it came in, then place that snug box into a suitable outer box for a safe trip back to us. Oh, and don't forget to slip your order number and contact details inside.
Sit back and relax
Send it back. Once we get your return, hang tight for about 14-21 days. That's the magic window for us to process your refund right back onto your original payment method.
Returned products at Brightr go green! They're either donated to charities or refurbished through our certified program. Join us in reducing our environmental footprint, one pillow at a time!
some of our charity partners
Please contact us at hello@brighrtsleep.com, if you would like to receive pillow donations.
