Your body may need a little time to adjust to a new sleep product. That is why selected Brightr® Sleep products include an extended Comfort Trial, giving you time to experience them properly at home.
Try your new sleep product in your own home. If it is not quite right, contact us within the applicable trial period and our customer care team will guide you through the next steps.
Take time to adjust the filling, try different sleeping positions and discover the support level that works best for you.
Give your topper time to settle and allow your body to adjust to its new level of support and pressure relief.
A new mattress can feel different at first. We recommend allowing your body enough time to adapt before making a final decision.
Our team will guide you through the return process and explain the available return options before anything is booked.
Submit a return request within your applicable Comfort Trial.
We will confirm the return address, packaging guidance and available shipping or collection options.
Returns should be sent back within 14 days of approval.
Once received and inspected, your refund will be issued within 14 days to your original payment method.
Our customer care team is ready to explain your options and help you choose the most suitable return method.
Start a returnYour cart is currently empty.
Not sure where to start?
Try these collections:
